Delivery leader for product and platform teams: plan, gate, production
I lead delivery of product slices end to end, from the one-pager to production.
At CompuCom (2018–2021): ServiceNow–Remedy integration and Sev-1/2 operations. At Virtusa for Citi (about 3 years): 22 application programs, design to go-live.
Today I build AI into operations with a human gate: the AI proposes, people decide.
Résumé (PDF) · Email · LinkedIn · Medium · GitHub
Exhibits
itsm-incident-mgmt-agent
Incident triage where the AI drafts and a human authorizes. Folder is the ticket. If the model is down, the path still works.
Bound: Python demo, not ServiceNow and not a bank stack.
Watch the walk (~14 min)Atlas Flow
Live TypeScript/Node write path: form to server action to a SharePoint row, in production.
Bound: A marketing site in production, not a system with millions of members.
Pulse run
Tiny browser runner used as a client perf and error-budget testbed on this same site.
Bound: A 30-second toy, not a product and not a bank stack.
Play →